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3rd Line Support Engineer

Franklin Fitch
Posted 21 hours ago, valid for 7 days
Location

Birmingham, West Midlands B27 6QS, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

Employee Assistance

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a 3rd Line Support Engineer located in Birmingham with a salary range of £35,000 to £45,000.
  • The role involves acting as an escalation point for issues and providing support to SME clients.
  • Candidates should have MSP experience and at least 3rd Line experience, along with the ability to lead junior team members.
  • The job offers various benefits including 31 days of holiday, training opportunities, and access to a wellbeing app.
  • Additional perks include a brand new office in Birmingham city centre with amenities such as a gym and café.

3rd Line Support Engineer

Location: Birmingham

Salary: £35,000 - £45,000

What you will be doing

  • An established MSP who provides computer services to a wide range of SME clients across the county are looking to bring on 3rd Line Support Engineer.
  • You will act as an escalation point for any issues that arise.
  • There is also the opportunity to get involved in a variety of project work.
  • Taking a leadership role over junior members of the team.

Requirements

  • MSP experience.
  • 3rd Line Experience.
  • Ability to lead more junior members of the team.

Benefits

  • 31 days’ holiday, including bank holidays.
  • Training and development opportunities.
  • Access to our Bupa Employee Assistance Programme - 24/7 health, financial and wellbeing support.
  • Yulife wellbeing app with 24/7 access to a virtual GP service.
  • Tailored benefits platform - includes discounts on retail, gym and leisure.
  • Cycle to work scheme.
  • Salary Sacrifice Electric Car Scheme.
  • Long service awards.
  • Paid volunteer leave.
  • Brand new Birmingham city centre office location - including free access to gym, shower facilities, secure lockers for bikes and onsite café.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.