Home
Birmingham
Ict help desk manager
Application Support Analyst

Application Support Analyst

Network IT

Posted a day ago, valid for 9 days

Birmingham, West Midlands B27 6QS, England

£24,000 - £28,800 per annum

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

The role of Application Support Analyst is located in Birmingham and is a fixed-term position lasting 18 months.
The salary for this position ranges from £34,132 to £35,116.
This opportunity involves supporting end-users and participating in a company-wide program to enhance their services and applications.
Candidates should have significant experience managing both off-the-shelf and custom-built solutions, ideally with the Kanban framework.
Experience with applications such as Banner XE, Oracle Fusion, WordPress, SharePoint, and ServiceNow is essential for this role.

Role: Application Support AnalystLocation: BirminghamDuration: 18 Month Fixed-TermSalary: £34,132 - £35,116This is a fantastic opportunity to join an outstanding, long-term client who are undertaking a company-wide programme to overhaul and simplify their services, particularly their key suite of applications to deliver a more functional and flexible system for users at all levels. This role will require you to be on-site at their Central Birmingham office.Our client is looking for an Application Support Analyst to join their programme team to support end-users at all levels. You will gain a thorough understanding of their services and systems to provide a high-standard support environment to stakeholders, whilst being heavily involved in the change management process of their transformational programme.Application support is a critical function for our client, ensuring their systems are to a high standard to provide the upmost efficiency and remain competitive. Being a key stakeholder in the programme team, you will work with project managers in supporting programme service releases to ensure transitions provide minimum disruption, whilst making sure the day-to-day usage remains reliable and efficient.ExperienceWe are looking for an Application Support Analyst who has exceptional experience managing both off-the-shelf and custom-built solutions, preferably using the Kanban framework. Solutions such as:

Banner XE
Oracle Fusion
WordPress
SharePoint
ServiceNow

Experience managing applications in both BAU and project-based is a crucial element of this role.

Apply now in a few quick clicks

Application Support Analyst

Installation Manager / Technical Support Manager - Facades

Installation Manager / Technical Support Manager - Facades

Installation Manager / Technical Support Manager - Facades