- You will be first point of call for all corporate and retail enquiries dealing with all IT queries these queries can range from payroll queries to problems with equipment at the retail locations.
- Ideally you will have 1st line support experience but other experience will be considered.
- Excellent customer service skills/ Professional telephone manner
- IT Savvy
- This is a fast paced, busy, vibrant role so strong communication skills and the ability to think on your feet is required
Back to searchFirst Line Support
Pertemps Birmingham Commercial
Posted 21 hours ago, valid for 3 days
Birmingham, West Midlands B27 6QS, England
£24,000 - £28,800 per annum
Part Time
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Sonic Summary
- The position is for a 1st Line Support Agent (Help Desk) in Birmingham, offering an ongoing temporary role with a pay of £15.03 per hour.
- Candidates must have a minimum of 1 year of experience in 1st line support or related fields, although other experience may be considered.
- The role requires total flexibility in working hours, including days, nights, weekends, and bank holidays.
- The company is a large leisure organization known for its supportive and energetic work environment, providing extensive training and mentoring.
- Ideal candidates should possess excellent customer service skills, IT proficiency, and strong communication abilities to thrive in a fast-paced setting.
