Are you a tech-savvy problem solver passionate about delivering outstanding customer support? An Onsite Support Engineer is needed to join a fast-growing team in Birmingham and play a pivotal role in an exciting period of growth.This is a full-time, permanent opportunity based in Birmingham for a motivated Onsite Support Engineer who thrives in fast-paced environments and wants to build their career in a dynamic and supportive team. You’ll work alongside Tier 1, Tier 2, and Tier 3 engineers, gaining exposure to cutting-edge technologies and continuously developing your technical expertise.Why apply?As a Birmingham based Onsite Support Engineer, you’ll be part of a company with ambitious expansion plans and a commitment to fostering long-term career growth. This Support Engineer role offers a collaborative and flexible working environment, ensuring you have all the support you need to succeed.Key Responsibilities of this Birmingham based Onsite Support Engineer:

Provide onsite support to end users and VIP clients.
Troubleshoot Windows Desktop and Apple MacOS systems.
Manage Mobile Device Management (MDM) and keep customer documentation updated.
Assist with equipment rollouts and ongoing project work.
Ensure exceptional customer service at all times.

What you’ll need for this Birmingham Onsite Support Engineer role:

Experience supporting MacOS/iOS and Windows Desktop.
A strong grasp of networking fundamentals (TCP/IP, DNS, DHCP).
Excellent communication skills and the ability to work independently.
A proactive mindset and eagerness to learn new technologies.

What’s in It for You?

Competitive salary of £26,000 - £28,000
Gym membership contribution
Flexible working hours
Health Cash Plan
Life insurance
Annual birthday leave
Wellbeing days

Ready to take your career to the next level? Apply now to become an Onsite Support Engineer and join a company that truly invests in its people. This company is growing fast – don’t miss this opportunity to grow with it!Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.

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