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Role: Senior Service Desk Engineer (Azure Specialist)Location: East BirminghamSetup: 5 Days onsite Salary: £37,000 per annumBenefits: Includes bonus and great holiday.
Are you an experienced IT professional with a passion for Azure infrastructure and cloud technologies? We are seeking a Senior Service Desk Engineer with expertise in Microsoft Azure, virtualisation, and networking to join our dynamic IT team in Birmingham. If you're looking for an opportunity to take the next step in your career and work with cutting-edge cloud solutions, this could be the perfect role for you!
Key Responsibilities:
* Provide technical support and troubleshooting for Azure-based infrastructure, including virtualisation and networking.* Offer expert assistance to users and clients on Microsoft 365 and general Azure services.* Manage and maintain Azure networking, virtual machines, storage solutions, and cloud-based infrastructure.* Ensure effective incident and problem resolution, acting as an escalation point for complex technical issues.* Work closely with internal teams and external partners to optimise Azure performance and security.* Implement best practices for cloud infrastructure, monitoring, and automation.* Maintain detailed documentation and contribute to knowledge-sharing within the team.
Required Skills & Experience:
* Strong experience supporting and managing Microsoft Azure infrastructure.* In-depth knowledge of Azure virtualisation (VMs, containers, etc.) and networking.* Hands-on experience with Azure Active Directory, VPNs, firewalls, and cloud security.* Expertise in troubleshooting Microsoft 365 environments.* A solid understanding of IT service desk operations, incident management, and customer support.* Excellent problem-solving skills with a proactive approach to IT support.* Relevant certifications (e.g., AZ-104, AZ-700, or similar) are highly desirable.
What We Offer:
* A competitive salary of £37,000 per annum.* A fantastic opportunity to develop your skills in an enterprise-level Azure environment.* A supportive and collaborative team culture.* Career progression opportunities with access to ongoing training and certification support.* If you are a motivated and skilled Azure specialist ready to take on an exciting new challenge, we want to hear from you!
Apply now and take your career to the next level!
