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Senior Support Desk Engineer

Hunter Selection Limited
Posted 2 days ago, valid for 24 days
Location

Birmingham, West Midlands B27 6QS, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

Life Insurance
Employee Assistance

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Senior Service Desk Engineer based in Birmingham, offering a salary range of £40,000-£50,000 plus a car allowance.
  • Candidates should have a strong technical background in Infrastructure and Networking, with experience in MSP or IT consultancy environments.
  • The role involves primarily remote work with some travel to client sites, focusing on resolving IT issues within agreed SLAs.
  • Benefits include remote working, 31 days of holiday, life insurance, and various discounts, among others.
  • Applicants should ideally have several years of relevant experience and skills in technologies like VMware, Active Directory, and cloud services.

Senior Service Desk Engineer - Birmingham (hybrid) - £40,000-£50,000 + car allowance

I'm seeking an experienced Senior Service Desk Engineer for a leading IT Service provider based in Birmingham. They are looking for someone with a good technical background across Infrastructure and Networking, supporting a variety of clients in the area. You will work primarily remotely, with some travel to customer sites, ensuring that IT problems are either resolved or escalated within the agreed SLAs.

Benefits for the Senior Service Desk Engineer:

Remote working, 31 days holiday inc bank holidays, Option to buy and sell holiday, Car allowance, Life insurance, Employee assistance programme, retail/travel/gym discounts, cycle to work scheme, Volunteer leave, long service award + More!

The Senior Service Desk Engineer will have experience in most of the following:

  • MSP or IT Consultancy experience
  • Knowledge of WAN Technologies
  • Some experience with VMware/Hyper-V
  • Skills with Windows and Exchange Server
  • Good skills in Active Directory, MFA, Endpoint Manager, M365, SharePoint etc
  • Some cloud experience
  • A background in Networking (TCP/IP, DNS, DHCP, VLANS etc)
  • Preferably have some experience in an IT service provider environment

If you are interested in this role or looking for something similar, please contact Alex directly on

If you are interested in this position please click 'apply'.

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.