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Support Analyst, 1st line, Office 365, Active Directory, Hybrid, COR7223

Corriculo Ltd
Posted 2 days ago, valid for 5 days
Location

Birmingham, West Midlands B27 6QS, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • We are seeking a 1st line Support Analyst for a pioneering organization, offering a hybrid work model.
  • The role involves providing technical support to over 1500 users in a Microsoft environment, primarily dealing with Office 365, Active Directory, and Exchange.
  • Candidates should ideally have some experience in 1st line support and a background in customer service, but entry-level applicants are also welcome.
  • The position offers a competitive salary with benefits including 25 days of holiday, a 6% pension, and an uncapped bonus scheme for high achievers.
  • This is an excellent opportunity to kick-start your IT career, with immediate consideration for interested applicants.

Support Analyst, 1st line, Office 365, Active Directory, Hybrid, COR7223 We’re looking for a 1st line Support Analyst to join a pioneering organisation, working on a hybrid basis. This is a great role, either for someone looking for their first entry-level role in IT, or an already established Support Analyst! The Support Engineer RoleThe Support Engineer, will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 1st line technical support to over 50 sites, troubleshooting desktop, server and network issues.  The CompanyThis industry giant are a true force to be reckoned with, delivering exceptional enterprise-level technical support and services to key suppliers within the manufacturing industry. With passion and innovation at the core, they empower businesses to succeed through the delivery and support of bleeding-edge technology solutions.  Benefits

  • 25 days holiday
  • 6% pension 
  • Excellent bonus scheme - uncapped for high achievers

 What’s required of the Support Engineer? We’re looking for a bright, inquisitive, technically minded Support Analyst – you don’t need to know everything, but you need to be willing to use your initiative to solve the problem when you don’t know! Ideally, you might have experience including: 

  •  Experience providing 1st line support in a Microsoft environment
  • Previous customer service experience, even if this isn’t from an IT setting
  • Experience with Office365, Active Directory and Exchange 

If you’re looking to kick start your career in IT, this is an excellent opportunity to do so! If you’re interested in this Support Analyst position, then please send through your CV today for immediate consideration.  Support Analyst, 1st line, Office 365, Active Directory, Hybrid Corriculo Ltd acts as an employment agency and an employment business. #INDSUP #ChannelB #MR

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.