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IT Support Apprentice

Back 2 Work
Posted a day ago, valid for a month
Location

Birmingham, West Midlands B4 6FQ

Salary

£24,000 per annum

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A fantastic opportunity exists for an IT Support Apprentice at a family food manufacturer.
  • The role involves being the first point of contact for IT support queries and troubleshooting user issues.
  • Candidates should possess independent, teamwork, and organizational skills, along with good communication abilities.
  • This position requires no prior experience, making it ideal for newcomers to the IT field.
  • The salary for this apprenticeship is competitive, though specific figures are not mentioned.

A fantastic opportunity has become available for an IT support Apprentice to join a family food manufacturers.

Reporting to the Head of IT, this new and challenging role will give the opportunity to work with a wide range of enterprise technologies and the potential to travel to other sites in the UK.

KEY DUTIES

  • The first point of contact for IT support related queries from the various sites
  • Take ownership of user problems and be pro-active when dealing with issues
  • Troubleshoot and assist users face-to-face, by phone, be email or remote access
  • Maintaining inventories of IT equipment including mobile phones
  • Carry out necessary support and monitoring activities such as anti-virus scanning and backups to help maintain an efficient and robust infrastructure.

CANDIDATE REQUIREMENTS

  • Independent skills
  • Team work skills
  • Organisational skills
  • Good written and oral communication skills
  • Self-Motivated

Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.

Apply now in a few quick clicks

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.