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IT Operations Technician

IT Operations Technician

Four Squared

Posted 13 hours ago, valid for 10 days

Birmingham, West Midlands B27 6QS, England

Full Time

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Sonic Summary

The IT Operations Technician position is located in Birmingham, offering a hybrid work model of three days in the office and two days remote.
The salary range for this role is between £30,000 and £35,000.
Candidates should possess strong problem-solving and communication skills, along with hands-on experience in Windows 10/11, Windows Server, and Active Directory.
The role requires a minimum of two years of relevant experience in IT support, infrastructure management, and network administration.
Joining this forward-thinking global technology leader presents excellent opportunities for career growth and development.

IT Operations Technician

Location: Birmingham (Hybrid – 3 days in, 2 days remote)
Salary: £30,000 - £35,000
Reference: 1158489

The CompanyOur client is a forward-thinking, global technology leader committed to innovation and sustainability. With a modern workplace and a strong culture of internal progression, they offer excellent opportunities for career growth and development. The RoleAs an IT Operations Technician, you'll be the key support for IT systems in the UK and Ireland, working closely with the IT Operations Manager and wider IT teams. This role involves occasional travel to Dublin and requires someone within a commutable distance to handle on-site issues as needed. Key Responsibilities

IT Support: Provide second-line support for office-based, remote, and mobile users.
Infrastructure Management: Maintain and monitor both on-premises and cloud-based systems.
Hardware & Software: Install, configure, and troubleshoot PCs, networks, and applications.
Network Administration: Manage LAN networks, switches, and access points.
Mobile Support: Configure and support mobile devices.Project Involvement: Assist in IT projects, documentation, and process improvements.

What We’re Looking For Essential Skills:

Strong problem-solving and communication skills.
Hands-on experience with Windows 10/11, Windows Server, and Active Directory.
Proficiency in Azure, Microsoft 365, and SQL Server.
Knowledge of SCCM, MDM tools, and patching processes.

Desirable Skills:

IT-related degree or certifications.
Project management experience.
Understanding of ITIL v3 or higher.

Why Join?

Career Progression – A company that prioritises internal growth and development.
Global Exposure – Work with teams in the UK and Ireland, with occasional travel to Dublin.
Modern Workplace – A collaborative and supportive environment with a low staff turnover.

How to Apply Interested? Get in touch with Jack at to discuss further!

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IT Operations Technician

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