IT Support Analyst

IT Support Analyst, Onsite, £22 p/h InsideIR35:

We are seeking an It Support Analyst to join an exciting client's team on a temporary basis for a 3-month contract. We are looking for candidates with a strong background in IT customer service and first line support, looking to advance their career in an exciting environment.

Key Responsibilities:

• Responsible for day-to-day IT support
• Working on a busy helpdesk, owning and managing calls
• Working under SLAs
• Providing excellent customer service
• Effective management of incidents and service requests

Essential Skills Required:

• Previous IT support work experience
• ITIL knowledge
• Strong Infrastructure knowledge
• Experience with hardware and applications
• Customer service skills
• Good communication skills

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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