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1st Line IT Support Technician

Oscar Technology
Posted a day ago, valid for 4 days
Location

Birmingham, West Midlands B27 6QS, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A leading MSP in Birmingham is seeking an ambitious 1st Line Technician with a salary of up to £26,000.
  • The role primarily involves providing excellent customer service to clients in the financial services sector.
  • Candidates should have prior customer service experience, ideally at an MSP, and a good understanding of Office 365 and tenant management.
  • Experience in Windows support, hardware support (including printers), and One Drive syncing is also required.
  • While specific experience is preferred, the client values the right personality for the role and is willing to provide training to new employees.

1st Line Technician - up to £26,000 - Birmingham

I am currently working with a leading MSP based in Birmingham who are looking for an ambitious Technician to join their ranks. They work with clients primarily in the financial services sector.

Our client is looking for outgoing, ambitious and dedicated professional to help drive growth by providing excellent customer service efficiently and effectively.

Requirements

  • Prior experience working in customer service, ideally at an MSP.
  • A good understanding of Office 365
  • Has a strong understanding of tenant management
  • Have provided Windows Support
  • Hardware support, such as printers
  • You have experience with One Drive Syncing.

Even if you don't tick every box, the most important requirement is the right personality for the role. Our client is dedicated to upskilling and bettering their staff and are more than willing to train new employees up.

Interviews for this role are underway immediately so please don't hesitate to apply.

Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.

To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.