?? Join Our Team as a 2nd-Line Support Engineer?? Salary: Up to £37,000 ?? Location: Birmingham - 5 days onsite Ready to elevate your IT career? We're looking for a passionate 2nd Line IT Support Engineer to join our vibrant and innovative team! This role offers a unique blend of technical challenges and customer service excellence.Why This Role is top draw!* Be part of one of the UK's most dynamic and forward-thinking tech companies.* Work on exciting projects like upgrades, migrations, and cutting-edge implementations.* Thrive in a collaborative environment that invests in your professional and personal growth.Your Day-to-Day:?? Solve technical puzzles and provide top-notch support to clients.??? Maintain and monitor IT systems to ensure smooth operations.?? Handle customer queries with a smile and a solution-focused attitude.?? Log and escalate calls as needed, keeping clear communication with all stakeholders.?? Set up user accounts and profiles, ensuring seamless onboarding.?? Dive into project work, contributing to transformational IT initiativesWhat We're Looking For:* A curious problem-solver with great multitasking skills.* A customer service superstar who thrives on making others' lives easier.* Experience with tech like Windows Server, Hyper-V, Active Directory, and more!* Bonus: Certifications like ITIL, Microsoft Azure, or Microsoft 365.* Must have a valid driving license.Perks & Benefits:�? Up to £37,000 salary (negotiable).�? 25 days holiday + bank holidays.?? Company pension scheme.?? Private medical insurance after qualifying period.�? Work in a fun, supportive, and innovative environment.�? Regular training opportunities to boost your skills.
Back to search2nd Line IT Support Engineer - GBP 37,000
Nextech
Posted 12 hours ago, valid for 22 days
Birmingham, West Midlands B27 6QS, England
£24,000 - £28,800 per annum
Full Time
Retirement Plan
In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.
Sonic Summary
- Join our team as a 2nd-Line Support Engineer in Birmingham with a salary of up to £37,000.
- This role requires experience in technologies such as Windows Server, Hyper-V, and Active Directory.
- You will be responsible for solving technical issues, maintaining IT systems, and providing exceptional customer support.
- The position offers opportunities for professional growth and involvement in exciting IT projects.
- Additional benefits include 25 days of holiday, a company pension scheme, and private medical insurance after a qualifying period.
