We're looking for an experienced IT Support Engineer to join our clients dynamic MSP team! If you thrive on solving complex IT issues and enjoy working with a variety of clients, this could be the perfect role for you. My client are a leader in the IT Managed Services space and are always on the hunt for talent individuals with a hunger to learn and progress and a passion for IT and Tech. Key Responsibilities:* Provide advanced technical support for Hardware and Software issues * Troubleshoot and resolve escalated issues* Delivering exceptional customer service with the ability to go above and beyond* Hands on technical problem solving approach. * Ability to prioritise and manage workload in a methodical way Key Skills:* 3+ Years MSP experience * Strong expertise in Windows Server (2016, 2019 & 2022), Active Directory, Group Policy and Azure AD/Entra ID* Office 365 and Exchange experience (2016 & 2019)* Advanced in managing and troubleshooting VoIP Systems * Virtualization experience (Hyper-V, VMware)* Understanding of Networking - working with Routers, Switches, Servers, Firewalls, VPNs, VLANs and general support and troubleshooting. * Understanding of DNS, DHCP, TCP/IP and WAN/LAN Tech* Experience or Understanding of PowerShell Scripting (Desirable)Location: Birmingham (Hybrid Working) Work Pattern: 8:45am - 5pm Monday to Friday Salary: £35,000If you have the relevant skills above and want to join a growing and market leading MSP in the Birmingham area that can offer you further career development opportunities, training, hybrid working and a competitive contract package, we want to hear from you! This is an urgent role that needs filling asap so apply now!
Back to searchIT Support Engineer
Henderson Scott
Posted 13 hours ago, valid for 6 days
Birmingham, West Midlands B27 6QS, England
£24,000 - £28,800 per annum
Full Time
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Sonic Summary
- The position is for an experienced IT Support Engineer to join a dynamic Managed Service Provider (MSP) team in Birmingham.
- Candidates should have a minimum of 3 years of MSP experience and strong expertise in Windows Server, Active Directory, and Office 365.
- Key responsibilities include providing advanced technical support, troubleshooting escalated issues, and delivering exceptional customer service.
- The role offers a salary of £35,000 and includes opportunities for career development and training.
- The work pattern is hybrid, with hours from 8:45am to 5pm, Monday to Friday.
