A highly regarded law firm are currently looking to recruit an experienced IT Technician to join the firms IT team to provide high level technical support for IT-related issues, including hardware, software and networking.

Experience required

You will be required to have proven experience in a IT support tole, preferably within a legal or professional services environment
Strong knowledge of Windows operating systems, Office 365, Active Directory and network troubleshooting
Strong knowledge of Windows server operating systems, including Windows server 2016, 2019 and 2022

This is an exciting time to join this expanding firm and the role will involve assisting with the growth of the business by contributing to office expansion projects, including designing desk plans, installing network equipment and ensuring seamless IT integration during transitions.

Other duties include

Troubleshoot and resolve escalated IT support tickets in a timely manner, ensuring minimal disruption to business operations.
Support and maintain Windows-based environments, including Active Directory, Office 365 and our bespoke case management system.
Install, configure, and maintain desktops, laptops, printers and other IT peripherals.
Assist with user account management, including onboarding, offboarding and access control.

Benefits

Comprehensive Benefits Package: Enjoy a robust pension scheme, a health cash plan for workplace wellbeing, and an employee referral bonus
Generous Leave: Benefit from up to 33 days' paid leave per year, ensuring a healthy work-life balance
Festive Break: Take advantage of a Christmas shutdown, allowing you to enjoy the festive season with loved ones