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Hays Technology is working with a client who is looking to add a Senior Service Designer to their team. This role will be an initial 3-month contract with a highly likely extension. It will be up to £600 inside IR35 hybrid in Birmingham.To be successful in this role you will need knowledge of:
- Deep understanding of service design principles, practices and methods
- Understanding of product development methodology, frameworks and principles
- Influencing, persuasion, communication
- Data and evidence-driven decision-making
- Knowledge of modern technology, including cloud technology, architecture, agile delivery methods and software practices
- Understanding of user research principles and benefits
- Understanding of the history of service design
Essential skills:
- Ability to guide design decisions in complex service areas, helping stakeholders see opportunities and leading process change and plotting a path forward
- The ability to understand technical complexity and risks, run collaborative design activities, and influence senior leaders and others.
- Ability to help services build and deliver on transformation vision
- Ability to manage risk, and explain the trade-off between complex risk factors to find simple ways forward
- The ability to facilitate and guide services, make decisions, and plot the path forward.
- Ability to prototype in different ways: on paper, in static code or in conversation
- Ability to build clear visualisations of service and user journeys to help teams plan and prioritise work
- Able to build great relationships with a wide range of disciplines
- Relentless user focus, with the ability to contribute to user research and the translation of user feedback into design decisions
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
