SonicJobs Logo
Left arrow iconBack to search

Claims Handler

Meridian Business Support
Posted 2 days ago, valid for 21 days
Location

Birmingham, West Midlands B27 7UH, England

Salary

£22,000 - £26,400 per annum

info
Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • Our client is looking for a proactive Claims Handler to join their team in Birmingham.
  • The role requires a minimum of 3 years of experience in claims handling within the financial services industry.
  • The Claims Handler will manage the end-to-end claims process and maintain strong client relationships.
  • The position offers a competitive salary of £30,000 to £35,000 per annum, depending on experience.
  • Candidates should possess strong problem-solving skills and a solid understanding of various insurance policies.
Our client are seeking a dedicated and proactive Claims Handler to join a dynamic team based in Birmingham. Reporting to the Claims Relationship Manager, the Claims Handler will be responsible for ensuring timely, fair, and efficient claims resolutions. This includes providing expert advice on claims-related matters within the scope of authority, both before and during the claims process. The role involves interacting with clients and colleagues to deliver high-quality service and support.Key Responsibilities:
  • Manage the end-to-end claims process by adhering to established claims management procedures and guidelines.
  • Effectively manage your diary to ensure follow-up on outstanding claims items, particularly regarding missing documentation from clients or insurers.
  • Build and maintain strong client relationships by understanding their risk exposures and insurance needs, using insights gained from their claims history and experience.
  • Accurately record and maintain claims, client, insurer, and compliance-related data in the Acturis system.
  • When necessary, conduct client visits to review claims or provide additional support.
  • Undertake additional duties as required to support the business and team objectives.
  • Adapt to changes in business needs and adjust priorities accordingly.
Key Skills and Attributes:
  • Strong problem-solving and analytical skills to identify issues and develop effective solutions.
  • Excellent communication, presentation, and facilitation skills.
  • Ability to influence and negotiate effectively with clients and stakeholders.
  • Proven ability to build and manage relationships with clients and colleagues.
  • Flexibility to adapt quickly to changing priorities and business requirements.
  • Commitment to delivering high-quality service and professional standards.
  • A client-focused approach, with a reputation for being honest and transparent in managing expectations.
  • Tailors communication and approach based on audience and situational understanding.
Required Experience and Knowledge:
  • Solid understanding of the financial services industry, including relevant regulatory frameworks.
  • In-depth knowledge of a wide range of insurance policies, such as combined liability, property, motor fleet, and others.
  • Understanding of client business operations, including knowledge of specialist sectors (e.g., sub-contracting), and how these impact insurance needs.
If you are a results-oriented individual with a passion for delivering exceptional service and building strong client relationships, we would love to hear from you.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.