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Concierge Claims Technician Remote/Bolton/Birmingham CD-61

Concierge Claims Technician Remote/Bolton/Birmingham CD-61

Exchange Street Claims & Financial Services

Posted 20 days ago, valid for 18 days

Birmingham, West Midlands B27 6QS, England

£22,000 - £26,400 per annum

Full Time

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Sonic Summary

The client is seeking a FNOL/Concierge Claims Technician for their Property Claims team, preferably located in Birmingham or Bolton, with options for hybrid or fully remote work.
The role involves being the first point of contact for policyholders making insurance claims and providing excellent customer service.
Candidates should have a background in insurance, loss adjusting, or claims handling, and be proactive team players.
The position requires strong relationship-building skills and the ability to document information accurately before Loss Adjuster visits.
Salary details are not specified, but applicants are encouraged to apply if they have the relevant experience.

Concierge Claims Technician
Birmingham / Bolton
Remote

Our client is looking to recruit a FNOL/Concierge Claims Technician within their Property Claims team (location flexible but Birmingham/Bolton preferred) with Hybrid or fully remote working available subject to operational needs. You will use your technical knowledge and experience to assist adjusters to proactively case manage, negotiate, and settle property claims, as licensed. Role & Responsibilities:

Being the first point of contact to policy holders making an insurance claim
Providing outstanding customer service and putting the customer at the centre of everything
Building strong professional relationships with team members and other areas of the business
Ensuring all information is documented correctly prior to Loss Adjuster visits

Skills & Requirements:

Insurance/Loss Adjusting/Claims Handling background preferable
Team player with the passion for helping others
Proactive, with the ability to work with initiative
Able to work as part of a team to ensure client SLAs are met

Interested applicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims / Job Ref: CD-61. JA Ref: 373059i. For all other vacancies, take a look at our website - www.exchange-street.co.uk

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Concierge Claims Technician Remote/Bolton/Birmingham CD-61

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