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Insurance claims handler
Property Claims Handler

Property Claims Handler

Adjusting Appointments Limited

Posted 11 days ago, valid for 11 days

Birmingham, West Midlands B27 6QS, England

£25,000 - £30,000 per annum

Full Time

Life Insurance

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Sonic Summary

A global loss adjuster is seeking to enhance its Property Claims Division, offering a pivotal role in a supportive team environment. The position is ideal for individuals with home insurance claims knowledge and a passion for exceptional customer service, requiring attention to detail and the ability to handle complex situations. Candidates should possess relevant experience, ideally with a background in handling domestic property claims up to £100k, and must be willing to work towards industry qualifications such as Cert CILA/Cert CII. The role features a competitive salary, flexible working arrangements, and a structured career path with full support for professional development. Additional benefits include 25 days of holiday, private health care, life assurance, and various voluntary benefits.

A global loss adjusters are now seeking to strengthen its Property Claims Divisions where you will play an integral part of the business.

This is an excellent opportunity for anyone wanting to be part of a busy, supportive team, you will be offered a structured career path to help you achieve your goals with the opportunity to progress long-term.
As a Property Claims handler, you will enjoy a mix of working from the busy Birmingham office and from home, offering flexibility, you will be working closely with your designated Field Adjuster renowned for their expertise on domestic property claims up to £100k which also includes complex cases providing assistance on site occasionally, including note taking, preparation of action plans, taking statements/photographs etc. as directed, accurately record daily time demonstrating technical competence.
The role will involve the prompt settling of claims providing an exceptional customer service by maintaining a positive relationship, leaving highly satisfied customers delivering technical claims handling at the highest level.

About you:

Looking for a new challenge and passionate about delivering an exceptional customer service
Great attention to detail
Enjoy being part of a busy team
Be confident with the ability to deliver a 1st class customer service throughout the lifecycle of the claim
The ability to identify customer vulnerability and be able to handle different and sometimes difficult situations effectively
Home Insurance Claims knowledge and experience
Excellent IT skills, with the capability to maintain electronic files to a high auditable standard, including the preparation of claims documentation as required.
Cert CILA/Cert CII or the desire to study towards and attain within the first year

Salary and Benefits:

Structured career path with clear timescales with rewards
Full support towards Industry qualifications
Flexible working
Competitive salary
Employee wellbeing
Life Assurance
Group Income Protection
Private Health Care
Pension
25 days holiday plus bank holidays with the option to purchase extra holidays
Voluntary benefits - dental cover, cycle to work scheme, season ticket loan etc,

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