Part-Time Quality Manager / Process Writer

Your new companyThis organisation is one of Birmingham's largest and most famous employers, with over 7000 staff working in both customer-facing and behind-the-scenes roles.The core values of this organisation include being curious, dedicated, inclusive, respectful and supportive, and these core values guide how their colleagues treat each other as they serve customers with safety and security as their top priority. Your new roleI am seeking a detail-oriented and experienced Process Writer to create and maintain comprehensive documentation of their business processes. This role is ideal for someone with strong writing skills and the ability to understand and document complex processes, looking for 2 days a week work for a period of 3 months.Key responsibilities include creating detailed descriptions of business processes and procedures and working with subject-matter experts to gather information and ensure accuracy.Developing clear and concise documentation for internal and external use, maintaining and updating process documentation as needed.Ensure all documentation complies with company standards and regulatory requirements and assist in the development of training materials based on process documentation.What you'll need to succeedStrong writing and communication skills and the ability to understand and document complex processes.Attention to detail and accuracy with familiarity with industry-specific terminology and regulations.Proficiency in documentation tools and software (e.g., Microsoft Word, Visio) and the ability to work collaboratively with various departments and stakeholders.Previous experience in a similar role, such as technical writing or business analysis experience in process improvement or quality management.Knowledge of process mapping and workflow tools.What you'll get in returnFlexible working options available alongside part-time hours.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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