Back to search
OPERATIONS COORDINATOR
MONDAY - FRIDAY: 08.30 - 17.00
£26,000 PER ANNUM
People Solutions are looking for an Operations Coordinator for our client based in Bournville.
Benefits
- Competitive Salary
- Opportunity to earn up to 5% of base salary in bonus
- 25 days annual leave + bank holidays
- Additional days leave for your birthday
- Flexible Working
- Private Medical
- Life Assurance
- Accident Protection
- Contributory Pension Scheme
- Enhanced Maternity and Paternity
- Huge Staff Discount on products
- Length of Service Awards
- Study Support Programme
- Subsidised on site Nuffield Gym
- Free on-site parking
- 24/7 access to our Gold award winning well-being assistance program
- Free entry to Cadbury World and discounted entry for friends and family
Day to Day Duties
- Process orders from B2C and B2B customers
- Manage orders coming via EDI, orders received via email as well as orders uploaded from customer portals
- Manually create sales orders, warehouse shipments and transfer orders for both B2B and B2C customers
- Ensure the orders are processed in timely manner and accurately following the customer's specific req.-SOP's
- Create SRO for any returns received back from customers
- Work with transport haulage companies to organise any urgent shipments if required
- Work closely with sales team and report back any queries if raised, regarding to their customer orders
- Work with the finance team to ensure any price adjustments, credits and invoice queries are actioned and completed on time
- Work closely with warehouse/ transport teams to ensure all orders are processed and delivered on time in full
- Complete customer set up documents
- Run & manage inventory reports and carry out checks between systems to ensure the stock levels are accurate at both ends
Essential Skills
- Pro-active problem solver.
- A degree in a relevant field or proven experience in an FMCG operations environment.
- Excellent organisational and multitasking skills with a keen attention to detail.
- Strong problem-solving skills and the ability to work under pressure in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) is essential.
- Strong communication skills, with the ability to liaise confidently with internal and external stakeholders.
- Practical understanding of the end-to-end supply chain process.
- Solid understanding of import/export processes and compliance requirements.
- Analytical mindset with a methodical approach and attention to detail.
- Proactive problem solver, able to anticipate issues and implement effective solutions
Desirable Experience
- Confident communicator
- Clear and practical understanding of the Supply Chain end to end
- Analytical and methodical approach with attention to details
Training
- Full training provided
Apply
- Apply today by clicking below
