Studio Traffic Manager

Traffic Manager - Creative Services team

This is a newly created role and a great opportunity for a driven, motivated, experienced and exceptionally organised individual to join our fantastic Creative Services team to help us reach our next level of growth.The Creative Services team contributes to the development of major campaigns.

As Traffic?Manager you will play a pivotal role, as this position will encompass all areas of our creative services offering. Managing all aspects of workflow and delivery across the whole internal studio to ensure all work is resourced efficiently and produced on time.

Working closely with our creative production team, you will organise, manage and coordinate all resources and the distribution of work to meet our business needs and those of our stakeholders. Your key focus will be to develop,change where required and integrate all of our workflows into one seamless process.

Main Responsibilities

• Resource Allocation:?Assign tasks and projects to appropriate team members based on their skills, availability, and workload capacity.

• Project Scheduling:?Create and maintain project schedules, ensuring that deadlines are met and that there is a clear understanding of project timelines.

• Workflow Management:?Review and develop a best practice approach to managing and tracking workflow.

• Communication:?Act as a central point of contact between different teams, departments, and clients, ensuring that information flows smoothly and that everyone is informed of project status.

• Prioritisation:?Assess project priorities and allocate resources accordingly to meet critical deadlines.

• Problem-Solving:Identify and address potential bottlenecks or delays in project execution and propose solutions to keep projects on track.

• Quality Control:?Ensure that projects meet quality standards and that all necessary approvals and reviews are completed before delivery to clients or stakeholders.

• Client Liaison:?Communicate with clients or stakeholders regarding project progress, timelines, and any changes or updates.

Key Skills

• Experience of managing the workflow within a creative agency that covers all aspects of content production and copywriting.

• Experience of working effectively with creative teams and a proven background in the production and management of a wide range of teams and projects in varied sizes.

• Exceptionally organised with a passion for driving and optimisingresource with a continuous improvement mindset.

• Excellent people & communication skills with the ability to communicate at all levels internally and externally.

• Ability to build strong and effective relationships with internal teams and with strong commercial thinking to drive and increase efficiency.

• Excellent reporting skills with the ability to evaluate workflows, capacity, deliverables and service levels.

• A proactive, flexible & energetic team player who can work calmly under pressure whilst delivering a phenomenal attention to detail.

• Have the ability to manage conflicting opinions and resolve with the company’s best interests in mind, whilst maintaining strong relationships with all stakeholders.

• Be confident at presenting and running regular WIP meetings, kick off meetings with clear and engaging communication skills.

• In such a fast-paced environment you must be intuitive, able to lead and to think on your feet.

• Knowledge and experience of various project management methodologies including Agile

Personal Skills

• Excellent time management and multitasking abilities

• Ability to handle high-pressure situations and tight deadlines with professionalism

• Exercise autonomy in decision-making and problem-solving

• Strong leadership and team management skills

• Ability to work independently and as part of a team

• Enthusiasm for the creative industry and a willingness to learn

• Demonstrate a positive and friendly attitude

Commercial Awareness

• Ensureprofitability and delivery are adhered to for all projects

• Be compliant with processes & financial management systems

Qualifications/experience

• 5+ years’ experience in a creative studio traffic management

• Solid knowledge of the design process

• Experience of using relevant Project Management, Traffic, Scheduling systems. Experience with Monday.com, Workfront and Microsoft Office is essential.