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Motor Claims Handlers - Fully Remote - £13 to £15 per hour
We are looking for 3 x Motor Claims Handlers to join a rapidly growing business within their claims handling team.
This role will involve speaking with customers to ensure their Motor Claims are handled in a professional & empathetic manner, guiding customers through the insurance process to completion.
The role will be 100% remote and will initially be for a period of 3 Months with the opportunity for extension at the end or even possibility to move permanently within the business. The hourly rate on offer for this role will be £13 - 15 per hour, dependant on experience.
Duties
- Provide professional but empathetic service through the claims process via multiple channels including, phone and email.
- Able to anticipate the customer need and action to ensure the claims process is managed in its entirety.
- Support customers through the process of their claim providing guidance and relevant information to support them and help them understand what is needed for prompt and accurate resolutions.
- Ensure a solid understanding of the procedure to be able to give customers accurate and consistent information.
- Maintain accurate records on the system ensuring making sure the highest standards of data integrity are upheld.
- Work with wider team to resolve complex issues & escalate issues where needed.
- Continuously strive to exceed customer expectations and deliver exception service.
If you are immediately available (or available at short notice) and have experience within Motor claims or insurance claims then please get in touch.
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.
