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An Office Assistant is sought to join a dynamic property management team in Edgbaston, Birmingham.
About the Company
This established property management firm specializes in residential lettings and property management services across Birmingham. With a strong commitment to excellence, they offer personalized and responsive services to landlords and tenants alike, maintaining high standards throughout their property portfolio.
Key Responsibilities
- Manage incoming and outgoing telephone communications professionally.
- Perform general administrative tasks, including drafting and distributing tenant correspondence.
- Provide reception support as needed, ensuring a welcoming environment.
- Respond to lettings inquiries and coordinate property viewings.
- Oversee email correspondence from platforms like Zoopla and Rightmove.
- Address and resolve tenant queries promptly and effectively.
- Maintain and update property, tenant, and maintenance records in the company database.
- Collaborate with the Office Manager and team members to deliver outstanding customer service.
- Initiate and monitor insurance claims in coordination with the company's broker.
- Handle postal duties and ensure efficient office operations.
Required Experience
- At least 1 year of clerical or administrative experience in an office environment.
- Strong communication skills with a professional and articulate demeanor.
- Excellent attention to detail and organizational abilities.
- Proficiency in Microsoft Word, Excel, and Outlook.
- Reliable, punctual, and a team player with a proactive approach.
Working Hours
Monday to Friday - 8:45 am to 5:00 pm (1-hour lunch break)
Interested? Click APPLY to submit your CV for immediate consideration.
Candidates with experience or job titles including; Lettings Administrator, Property Administrator, Office Coordinator, Administrative Assistant, Receptionist, Tenancy Coordinator may also be considered for this role.IND123
