Compliance and Contract Manager

We are currently recruiting for a Compliance and Contract Manager to cover maternity leave at Woodrow Mercer Healthcare Recruitment.

Location: Birmingham, West Midlands
Reports To: Finance Director
Salary: £30-£35k

Contract: 12 Months
Hours: Full-time Monday Friday (9:00 5:30PM)

Hybrid working: Split days in the office and working remotely

Job Overview:

The Successful candidate will play a critical role in ensuring that the day-to-day business operations of the contracts department run smoothly whilst ensuring the compliance obtained aligns with all relevant legal, regulatory and client specific requirements. The role involves overseeing the contract management and candidate onboarding process, ensuring compliance with NHS Frameworks, and working closely with internal teams to minimise risk.

Key Responsibilities:

Compliance Management:

• Legal Compliance: Maintain up-to-date knowledge of NHS frameworks, and agency worker regulations (e.g., AWR, IR35, GDPR, etc.) and ensure that the company adheres to them.
• Candidate Compliance: Ensure that all healthcare workers meet the compliance standards required by clients, including DBS checks, right-to-work documents, qualifications, training etc.
• Monitor and Audit: Regularly audit internal processes to maintain professional brand and industry standards.
• Risk Management: Identify potential areas of risk within contracts or compliance processes and work with management to mitigate these risks.

Contract Management:

• Client and Contractor Agreements: Oversee the preparation and finalisation of contractor agreements, ensuring that all parties understand and comply with the terms. Ensuring all paperwork is signed in a timely manner.
• Contract Renewals and Terminations: Monitor contract deadlines and initiate contract renewals or terminations as necessary. Ensure all renewals are completed in a timely and compliant manner.

Client and Stakeholder Relations:

• Communication: Ensure that all stakeholders (clients, contractors, internal teams) are informed of any changes to compliance requirements or contracts in a timely and professional manner.

Reporting and Documentation:

• Maintain Records: Ensure that all compliance and contract-related documentation is accurately maintained, updated, and easily accessible.
• Generate Reports: Provide regular reports to management regarding contract status, compliance rates, and audit outcomes.

Basic Finance Responsibilities:

Credit Control: As we work closely with clients, we usually know the most information in relation to timesheets and invoices, so we take control of the credit control function. Helping management keep the overdue balance within the agreed target.

Client and Supplier Set Up: As we are responsible for the onboarding of new clients and candidates it is important that all new clients and suppliers are set up in the correct manner for invoicing. It is also important for all clients to maintain up to date records of our information to avoid initial payment delays.

Basic Admin Responsibilities:

Answering External Queries: Supporting the rest of the contracts team in picking up any potential queries from a client or candidate.

Timesheet Management: Supporting the team with ensuring all weekly timesheets are submitted an approved before the deadline, maximising business earnings and ensuring contractor payments are made in the correct time frame.

Contractor Payments: Finalising the contractor payments for the finance team to process.

Key Skills and Experience:

Essential:

• Experience: Minimum of 3-5 years experience in a compliance or contracts management role, preferably within a recruitment or healthcare setting.
• Communication: Excellent verbal and written communication skills, with the ability to present complex information clearly and confidently to stakeholders at all levels.
• Attention to Detail: Meticulous attention to detail, particularly in managing contracts and compliance documentation.
• Organizational Skills: Strong organisational and time management skills, with the ability to manage multiple tasks and deadlines efficiently.

Desirable:

• Industry Knowledge: Familiarity with the healthcare recruitment industry and NHS procurement frameworks.
• Qualification: A legal, compliance, or HR qualification (CIPD, CIPP, or similar) would be advantageous.

Personal Attributes:

• Proactive: Self-motivated with the ability to work independently and as part of a team.
• Problem Solver: Strong analytical and problem-solving skills, with the ability to identify and mitigate risks effectively.
• Prioritising: Being able to prioritise and manage a high workload