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Operations Supervisor

Arvato SCM UK Ltd
Posted 16 days ago, valid for 6 days
Location

Birmingham, West Midlands B30 3NU, England

Salary

£33,509 per annum

Contract type

Full Time

Life Insurance
Employee Assistance
Employee Discounts

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Sonic Summary

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  • The job is located in Kings Norton with a salary of £33,509 per year.
  • The position requires experience in overseeing and coordinating team activities to ensure efficient operations.
  • Candidates should have experience working with computerized systems and preferably in a temperature-controlled environment.
  • Strong communication, numerical skills, and attention to detail are essential for this role.
  • The job offers 22 days of annual leave plus 8 bank holidays, along with various employee benefits.

Location: Kings Norton
Salary: 33,509.00
Hours: 40 hours per week

Reporting to the Operations Manager you will oversee and coordinate the activities of your team to ensure the smooth and efficient running of the operation.

Your Tasks

  • Leading and managing and team to achieve and exceed SLAs
  • Distributing work orders and ensuring the workload of the employees
  • Steering, coordinating, and implementing processes as well as planning the daily business activities
  • First point of contact for all process and technical faults and forwarding of reports to the involved departments
  • Identifying issues or problems and initiating corrective measures and success control
  • Ensuring SLA compliance
  • Working in the SAP system
  • Participating in resource planning (staff and infrastructure)
  • Creating and evaluating reports
  • Ensuring the quality and service level specifications
  • People management activities

Your Profile

  • Experience of working with computerised systems
  • Experience and understanding of working in a temperature-controlled environment an advantage
  • Able to demonstrate reliability, good time management and organisation skills
  • Good written and verbal communication.
  • Good numerical skills and record keeping skills.
  • Able to demonstrate excellent attention to detail.
  • Show the ability to take ownership of an issue, seeing it through from start to finish in a professional manner.
  • Strong customer focus.

We Offer

  • 22days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 days
  • Pension contribution
  • A life assurance policy that pays out 4 x Salary
  • Employee Assistance Programme that provides you with confidential support, information, and advice to help you
  • Employee Discount Scheme through Benefit Hub
  • Free car parking

Apply now in a few quick clicks

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.