Retail Operations Manager

Job Title: Regional Retail Manager

Company: Our client is a leading supplier of high-quality assembly and fasteners products and services to industries such as construction, automotive etc. With a strong commitment to innovation, quality, and customer satisfaction, they are dedicated to supporting our clients with the best solutions in the market. Theretail operations are a crucial part of their business, providing customers with direct access to our extensive range of products.

Job Description:We are looking for an experienced and strategic leader to join the team as the Regional Retail Manager. In this role, you will be responsible for overseeing all aspects of retail shops, ensuring they operate efficiently and effectively. You will drive the retail strategy, enhance customer trade counter experience, and lead a team of dedicated professionals to achieve sales and operational goals.

Key Responsibilities:

• Develop and implement retail strategies to drive sales and profitability.
• Oversee the daily operations of all retail shops, ensuring high standards of customer service and store presentation.
• Lead, mentor, and develop the retail team to achieve performance targets.
• Analyze sales data and market trends to inform business decisions and identify opportunities for growth.
• The Regional Retail Manager will collaborate with marketing and product teams to plan and execute promotional activities.
• Ensure compliance with company policies and industry regulations.
• Manage budgets and financial performance of the retail division.
• Foster a positive and engaging work environment that promotes teamwork and high morale.

Qualifications:

• Proven experience in a senior retail management role, preferably within a similar industry.
• The Regional Retail Manager will have experience with a merchant/trade counter based retail business.
• Strong leadership and team management skills.
• Excellent understanding of retail operations and customer service principles.
• Ability to develop and execute effective retail and trade counter strategies.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced and dynamic environment.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and career progression.
• A supportive and collaborative work environment.
• The chance to make a significant impact on the growth and success of the company.