Outbound Market Research Telephone Interviewer (Remote)

Major Recruitment are currently recruiting for experienced FULL TIME Outbound Market Research Interviewers to work for one of the UKs largest independent research and analytics companies.

START DATE TUESDAY 8TH OCTOBER

Hours of Work Monday - Friday 09:00am - 5:00pm (please note we cannot offer part itme hours for this role)

Rate of pay 11.44ph with bonus potential.

The purpose of the role is to contact businesses to conduct a telephone interview there and then where possible, or to arrange an appointment to call back at a more convenient time for them to participate. The interviews need to be conducted to the highest quality standards and to agreed daily targets.

This is a high-volume outbound calling role!

Please note you will be working from home, so you will need to have your own windows laptop or desktop computer with 4GB Ram and a 4 thread CPU 8mbps download and 5mbps upload internet speeds (no MacBook, Chromebook or IPAD).

You will also need your own Direct USB headset, NOT a USB wireless and/or Bluetooth headset. You won't be able to pass the initial IT test if you don't have the correct equipment/software.

Main Duties

• Contact businesses to Conduct telephone interviews in accordance with quality standards
• High volume of outbound calls
• Complete surveys in a timely manner ensuring all information gathered is accurate and recorded correctly.
• Supply project related feedback and observations to team manager
• Dealing with any problems/complaints that arise
• Working towards daily and weekly targets
• Building a strong rapport with the person you are speaking to.
• In addition to your normal duties, you may occasionally be required to undertake additional work necessary to meet the needs of the business, without additional remuneration.

Candidate Requirements

• Excellent communications skills
• The ability to build rapport quickly and engage with a respondent
• Literate and numerate
• Computer literate
• Excellent timekeeping and attendance
• Resilient self-motivated and target driven
• Strong work ethic
• Extremely organised

Working from home Monday to Friday 9am till 5pm

full time only

11.44ph plus bonus based on performance

INDLS

Please click to apply