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- Competitive Salary
- Contracted to 40 hours per week
- Monday to Friday
- 33 days annual leave (including bank holidays) + Birthday Day off
- Comprehensive health & wellbeing support programme, long service awards & key milestones
- Benefits: Enhanced family leave benefits, Agile working, Training academy, Buy and Sell annual leave, Free virtual GP service (accessible 24/7), Staff discount on webshop & high-street stores
You will play a central role in local marketing, influencing business decisions through data-driven insights and creative solutions.
Branch Planning Lead: Key Responsibilities:
- Deliver designs and tools to optimise in-branch customer journeys and POS.
- Support the Head of Branch Planning with the creation and implementation of impactful customer journey strategies.
- Develop branch format designs that enhance the shopping experience and increase basket size.
- Implement tools to audit, map, and maintain branches for easy-to-execute POS solutions.
- Drive the integration of AI tools to ensure accurate, first-time communications and seamless customer engagement.
- Manage the implementation of third-party partnerships to support branch growth.
Branch Planning Lead: Experience & Attributes:
- Operational Planning: Proven ability to design and optimise visually impactful branch formats that align with business goals.
- Customer Journey Expertise: Strong skills in mapping and enhancing customer journeys to boost engagement, satisfaction, and retention.
- Data-Driven Decision Making: Experience using financial and data insights to maximise branch profitability.
- Team Collaboration: Effective communicator with the ability to motivate teams and stakeholders.
- AI Knowledge: Familiarity with AI tools to ensure seamless and accurate communication strategies.
Suitable for: Branch Planner, Merchandising Lead, Customer Journey Manager, POS Designer, or similar roles.
Our client believes that this role does not meet the criteria to be considered within the Home Office Shortage Occupation list. Therefore, they will not support an application for visa sponsorship, and all applicants for this role must have an unrestricted right to work in the UK.
Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.
