Gunroom Administrator

Summary

Westley Richards & Co Ltd is a renowned manufacturer of high-end bespoke firearms. Established in 1812, the company has built a prestigious reputation for producing some of the finest quality guns in the world. In addition to firearms, Westley Richards & Co. operates a retail store and e-commerce website, selling its own manufactured range of leather goods, own-branded clothing and accessories, and a select range of third-party brands.

We are seeking a highly organised and detail-oriented Office Administrator to provide administrative support to our sales and manufacturing department. The ideal candidate will possess strong clerical skills, an ability to multi-task, and a high level of proficiency in using computers and software.

Excellent communication skills, a professional attitude, and discretion are essential for this position. This role involves contact with UHNWIs, so handling information with discretion and professionalism is essential.

Duties and Responsibilities

• Creating and maintaining customer documents and records.
• Liaising with customers and their staff on documentation, deliveries, and payment requests.
• Assisting the production department with timesheets, stock control, and supplier management.
• Organising transport for guns, components, and accessories to and from outworkers.
• Assist with gun licensing compliance and export and import paperwork.
• Handle emails, calls, and correspondence with professionalism and discretion.
• Support team members with ad-hoc administrative tasks as required.

Experience

• Previous experience in an administrative or clerical role.
• Proficient computer skills.
• Strong organisational skills with the ability to prioritise tasks effectively.
• Excellent communication skills, both written and verbal.
• Familiarity with basic data entry processes and office equipment operation.
• Ability to work on your initiative and collaborate well as a team.

Package

• 30,000 to 35,000 per year
• Annual bonus based on personal and company performance
• 25 days annual leave plus bank holidays per annum
• Health & Wellbeing programme with Benenden Health
• Company pension with 3% employer contribution
• Staff discounts on all retail products
• On-site secure parking
• Contributions toward Eye Care

Hours of work

Full Time
9.00 am to 5.30 pm