Telesales and Social Media Researcher

Job Advert: Telesales & Social Media Researcher
Salary:Up to 30,000 per year
Job Type:Full-Time

Are you a driven and results-oriented professional with a passion for sales and digital engagement? If so, this exciting opportunity could be the perfect fit for you.

Our company is a forward-thinking provider of facilities management and support services, committed to delivering outstanding solutions for our clients. We are looking for a Telesales & Social Media Researcher to join our dynamic sales and marketing team. You will play a vital role in generating new business opportunities, building strong relationships with prospects, and driving growth through proactive outreach and digital engagement.

Key Responsibilities:

1. Telesales Duties:

• Make outbound sales calls to prospective and existing clients to promote services.
• Identify, qualify, and convert leads into appointments and sales through proactive outreach.
• Deliver persuasive sales pitches and presentations over the phone.
• Overcome objections and close low-value sales while ensuring customer satisfaction.
• Manage and report all sales activities and leads through a CRM system.
• Follow up on leads from marketing campaigns and inbound website inquiries promptly.
• Nurture long-term client relationships and consistently meet or exceed sales targets.

2. Social Media Sales Duties:

• Engage with prospects on platforms such as LinkedIn to generate interest and build relationships.
• Respond to inquiries and messages on social media promptly, providing tailored responses.
• Create and manage sales-driven social media campaigns to generate leads and drive traffic.
• Share relevant content, respond to comments, and initiate conversations to build engagement.
• Monitor social media trends and competitors to adapt sales strategies and stay ahead in the market.
• Collaborate with the marketing team to align social media efforts with broader sales strategies.

Skills and Qualifications:

Experience:

• Proven experience in telesales, appointment setting, customer service, or sales, preferably in a B2B or B2C environment.
• Experience in the facilities management (FM) industry, particularly Hard and Soft Services, is desirable but not essential.
• Familiarity with using social media platforms for business development and sales outreach.

Technical Skills:

• Proficiency in cold calling, lead qualification, and appointment setting.
• Experience with CRM systems and sales tracking tools.
• Knowledge of social media tools, digital marketing, and lead generation techniques.

Personal Attributes:

• Excellent verbal and written communication skills, with the ability to engage and build rapport via phone and social media.
• Strong sales skills, including the ability to handle objections, close deals, and meet performance targets.
• Self-motivated, goal-oriented, and adaptable to changing priorities.
• Strong networking and relationship-building skills, both online and over the phone.
• Analytical mindset with the ability to track and optimise social media campaigns.

Work Environment:

• Engaging with clients via phone and social media while managing leads and tracking performance metrics.

If you are passionate about sales, skilled in digital engagement, and ready to contribute to a fast-paced and supportive team, we want to hear from you! Apply now to take the next step in your career.