- Training and Admin Quality
- Record management and archiving.
- Data Analysis to support Business Strategy
- Support set up of E-Learning courses.
- IRCA course management.
- Supporting the investigation and handling any complaints, appeals or disputes.
- Ensure that customer feedback is continually improved and monitored.
- Support full compliance with the General Data Protection Act and safeguard internal and external data effectively.
- Support Tutor marking.
- Sample exam marking for ad hoc and distance learners.
- Assign, upload, mark and extract exams.
- Results notifications.
- Release certificates.
- Facilitating virtual public courses.
- Invigilation of exams
- Technical facilitation of online courses