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Property Claims Handler

Recruit Insure Ltd
Posted 9 days ago, valid for 7 days
Location

Birmingham, West Midlands B27 6QS, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Recruit Insure is seeking a Property Case Manager for a leading independent global insurance service provider.
  • The position requires candidates to have experience in property-related claims and offers a competitive salary.
  • This hybrid role involves working three days in the Birmingham office and two days from home after a probation period.
  • Key responsibilities include managing claims, liaising with clients and stakeholders, and producing reports in compliance with internal guidelines.
  • Candidates should possess excellent communication skills, a high degree of IT competency, and ideally be working towards a professional qualification.

Recruit Insure are looking for an Property Case Manager for a leading independent global insurance service provider.

Our client currently has an exciting opportunity for an Property Case Manager to join their TPA Team. This is a hybrid role and after probation period you will be expected to work 3 days in the office based in Birmingham and 2 days working from home.

The role involves providing first class customer service to their customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met. You will also act as a point of contact for client / customer queries and owning issues through to their satisfactory conclusion.

Job Role:

  • Investigating, negotiating and agreeing settlement of claims in a professional manner
  • Liaising with insured, insurers/brokers to achieve professional and timely conclusion of claims
  • Liaising with stakeholders overseas
  • Producing reports in compliance with professional standards and internal guidelines in accordance with agreed timescales
  • Ensuring time reporting and billing is compliant with internal standards, processing and systems
  • Ensuring invoices raised are accurate and timely
  • Liaising closely with other Adjusters where appropriate
  • Attend client review meetings

Key Skills:

• Excellent degree of knowledge of property related claims and principles

• Excellent communication skills, both oral and written, with the ability to articulate clearly and concisely

• High degree of IT competency and literacy

• Demonstrate personal and professional integrity and lead by example

• Good organisation / time management skills with experience of diary management

• Ability to work and contribute positively as part of a team and in isolation

• Ability to work accurately under pressure, adhering to deadlines and service standards

• Ability to use initiative and have a positive / enthusiastic attitude

· An ability to develop strong relationships both internally and externally is imperative.

· It would be desirable for candidates to be professionally qualified or working towards a professional qualification.

Perks and Benefits

  • Competitive salary
  • Enhanced contributory pension
  • Performance related bonus
  • • Flexible benefits
  • Enhanced family leave • Electric car scheme
  • Voluntary benefits schemes
  • Birthday holiday
  • Share purchase scheme with interest free loans
  • Career progression
  • Flexible working conditions

· Hours are Monday - Friday 9am - 5pm.

Apply now for the chance to work for a global leading insurance service with great training and progression opportunities!

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.