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- Developing and implementing a standardized approach to compliance and governance across all offices.
- Ensuring adherence to AML regulations and acting as the primary contact for professional indemnity insurers, managing claims and investigations.
- Supporting the senior management team with accurate compliance updates and reporting on non-compliance issues.
- Managing escalated complaints with regulatory bodies, including serving as Liaison Officer during SRA inspections.
- Advising on professional conduct matters such as conflicts of interest and ethical considerations.
- Leading compliance audits and risk management strategy development.
- Delivering training on risk-related topics and keeping policies aligned with updates to professional conduct rules.
- Overseeing the Lexel accreditation process and ensuring regulatory compliance of marketing materials and communications.
- Supervising and mentoring the Risk and Complaints Manager and Officer.
- Experience: At least 3 years in a compliance management role within legal services.
- Regulatory Knowledge: A deep understanding of regulations and guidelines set out by the SRA, ICO, and NCA.
- Stakeholder Engagement: Proven ability to build and maintain positive relationships with key stakeholders.
- Attention to Detail: Demonstrable experience in meeting tight deadlines with high levels of accuracy.
- Communication Skills: Excellent written and verbal communication, with the ability to deliver training and provide clear guidance.
- Leadership: A history of guiding businesses towards proactive risk and control management, while enhancing operational quality and resilience.
- A collaborative, inclusive, and forward-thinking work environment.
- The chance to contribute to an organization undergoing exciting growth and transformation.
- Opportunities for professional development and leadership within a dynamic team.
- The ability to shape and improve compliance processes, with the full support of senior management.
