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Role - Technical Services Manager
Location- UK portfolio, ideally based in Midlands
Salary- Very competitive + Company car
Your role as a Technical Services Manager:
You will be working for a leading property managing agent/consultancy. This is a new role within the business to essentially to bring inhouse M&E and Lift Consultancy which they currently outsource to consultants.
As part of this we require a Technical Services Manager to undertake the pipeline of work we have ready and waiting. As an overview this is:
- M&E and Lift Maintenance Services contract tender across UK incorporating c.180 commercial properties
- Term Consultancy/Auditing of c.100 properties
- Contract Management
- Project Management
- Able to undertake building service surveys in 5 year PPM, Feasibility Studies and Asset Verifications etc.
The Technical Service Manager will be a key member of the FM senior leadership team, with a key role of implementing a new service line within the business and growing this as part of the companies ambitious FM growth plans.
This role will hold full accountability for the service delivery and front facing services at the clients properties across an existing managed portfolio, whilst growing the service organically across the wider business.
Your duties and responsibilities as a Technical Services Manager:
Technical Lead Responsibilities:
- Act as a subject matter expert for all technical service delivery across the managed portfolio including offices, industrial and retail. Providing technical advice and operational support to the FM team and clients.
- Be responsible for Mechanical & Electrical and Vertical Transportation maintenance strategy across the managed portfolio, ensuring the outsourced supply chain meets compliance, quality/performance and service delivery requirements.
General Responsibilities:
Undertake and produce the following:
- Procurement and tendering
- Contract administration
- Contractor management
- Asset Registers including asset verification exercises
- 5-10 Planned Preventative Maintenance plans
- Plant replacement plans including financial appraisals
- Review and manage engineering business risk
- Oversee tenant fit outs/provide technical support
- Management of High Voltage and Low Voltage Safe Systems of Work
- Warranty and defect management.
Financial Management
- Whilst working collaboratively with the National Head of Facilities Management, ensure full recovery of TSM fees and ensure that area of business is commercially viable, and the FM services delivered are profitable.
- Ensure TSM fees represent best value and that fees are profitable, and any changes such as RPI increases or changes to client instructions which have a material effect on the FM fee are applied and communicated appropriately.
Business Growth
- To lead and manage the development of FM Technical Services to CPM and wider divisions, whilst promoting the services offered by the company supporting the conversion of new leads and opportunities to existing and potential customers.
- To possess a commercial instinct and develop collaborative cross divisional relationships whilst developing an awareness of other business opportunities for the wider divisions and manage the introduction of other service departments to existing and new clients.
Project Management Responsibilities:
- To work collaboratively with the National Head of Facilities Management to lead and implement a consistent national approach across operational projects.
- To provide tender support across the managed portfolio when undertaking national and ad hoc tendering of M&E and Vertical Transportation maintenance services.
- To project manage complex MEP projects across the managed portfolio including developing specifications, tendering and procurement through to delivery.
- Experience in utilising standard industry forms of contract including JCT and NEC3/NEC4 FMC.
To be successful in your role, you should have the following skills and experience:
- Appropriate engineering degree and/or HND/HNC qualification.
- Professional body membership/working towards e.g. MCIBSE.
- Commercial awareness from experience and/or qualification.
- Good working knowledge/understanding of building operating systems (mechanical, electrical, controls and fire/health and safety).
- Good working knowledge/understanding of building operating systems (mechanical, electrical, controls and fire/health and safety).
- Good Written Communication Skills & attention to detail.
- Cost control, variance and forecasting reporting.
- Good People skills and team working ethos.
- Management of Performance based contracts.
- Defects / warranty management.
- CIBSE & HVCA guidelines.
If you would like to discuss this role further please contact Jade Whitmore on (phone number removed) /
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