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Senior Business Change Project Manager
UK Midlands
MUST HAVE FINANCIAL SERVICES
MUST HAVE
- Project & Change Management and Agile PM certifications.
MUST HAVE
- Relevant experience in the insurance industry
- General commercial and financial knowledge
As part of my clients Business Change team, be responsible for delivering change initiatives across a full lifecycle.
Manage the transition of change
Collaborate with relevant stakeholders to embed change
- Senior Business Change Project Managers plan and coordinate initiatives from inception to delivery; managing activities, resources, budget and people to achieve desired outcomes and enable strategic initiatives
- They provide oversight and challenge to project operations, performance and viability in terms of outcomes, delivery, benefits and financial management
- They partner with stakeholders to deliver high value, strategically aligned customer outcomes, and achievable benefit realisation
- Using their understanding of change and delivery management methods and tools, they ensure efficient & effective project delivery
Key Responsibilities/Competencies:
- Gain an in-depth understanding of the business and technology landscape and have a strong knowledge of the variety of distribution channel target operating models.
- Ensure project alignment to strategic pillars, roadmap and outcomes
- Align teams/stakeholders around a clear vision and outcomes, defining OKR's to continually measure progress / mitigate risk
- Actively ensure benefits are realised, tracking through delivery to completion, ensuring effective BAU handover post closure
Planning and Scheduling:
- Plan in accordance with Governance processes, within a variety of project/product delivery frameworks.
- Plan with foresight, applying lessons learned
- Track progress/milestones in-line with outcome related planning
- Proactively ensures that mitigating actions are developed and integrated into the plan
- Resource forecasting / Understand resourcing impacts to budget
- Identify / Assess risks to delivery
- Assess the ability of plans to deliver benefits
Change Assurance and Control:
- Actively assesses and communicates the impact of the change on the portfolio and provides challenge & insights back to the team
- Ensure best practice change management is embedded throughout the lifecycle
- Actively assess the impact of the change on the business, provides challenge & insights back to the team
- Articulate decisions/direction and ensure they are being reported to the correct level of delegated authority
Decision Making and Developing Solutions:
- Makes key decisions in tight timescales with available data, balancing risk and speed
- Respond to emerging info and re-evaluate decisions
- Develop practical solutions & implementation plans
Business Case development:
- Ensure stakeholder requirements are fully considered in the business case for change
- Effectively size the case for change, engage with stakeholders to determine measurable benefit plan, evidence cost and projected timeline for spend
- Identify and quantify challenges, impacts and risks to change delivery and integration and provide alternatives
Business Readiness:
- Leads stakeholder engagement and understands business readiness impacts on projects
- Develops business readiness plan/supports Change Manager in developing
- Partner with teams and stakeholders to coach, motivate, and collaborate around outcome delivery and blocker removal
Benefits Management:
- Ownership of benefits definition and management approach in the business case
- Identify and mitigate internal and external risks
- Define benefit profile and associated OKR's to ensure accurate progress tracking
