Block Manager

Job Title: Block ManagerLocation: Birmingham City CentreSalary: £38,000Hours: Mon-Fri, 9am - 5:30pm

Are you an experienced Block Manager looking for a new challenge with a leading, multi-branch independent estate agent? If so, we have an exciting opportunity for you!Our client, a reputable independent estate agent, is seeking a dynamic and proactive Block Manager to join their team. Job Benefits:

• Dress down Fridays
• Annual parties
• Wheel of Fortune once a month and whatever food it lands on, food is bought for the whole company
• Company car park
• Birthdays off
• Staff can stay in luxury apartments two nights per quarter
• Opportunities for professional development and career advancement.
• Work with a supportive and friendly and energetic team.
• Join a leading independent estate agent known for excellent customer service

Responsibilities:

• Oversee the maintenance of buildings and communal areas across 6-7 sites, managing around 300 leaseholders
• Coordinate with contractors for maintenance and major works.
• Manage onsite staff, including cleaners and maintenance personnel.
• Ensure compliance with health and safety regulations.
• Produce and manage service charge budgets.
• Approve works and supplier invoices promptly.
• Maintain and execute a site inspection schedule, including necessary visits.
• Organize and document client meetings and RMCAGMs, which may occur in the evenings.
• Ensure all properties are well-maintained and monitored.
• Collaborate with other departments for timely preparation, approval, and distribution of service charge accounts, adhering to statutory obligations.

Skills:

• Familiarity with ARMA practice standards and RICS Service Charge Management Code.
• Proficient in Section 20/major work consultation processes.
• Excellent communication skills for superior customer service.
• Ability to prioritize tasks and manage workload efficiently.
• Customer-focused with strong organizational skills.
• Proficiency in Microsoft Office, especially Word and Excel.
• Capable of managing leasehold sales enquiries and associated tasks.

Experience:

• Proven experience in Block Management.
• Background in working within a team setting.
• Strong administrative skills in a demanding environment.
• Basic knowledge of service charge accounts.