Lettings Manager - Edgbaston - up to £30k basic plus commission

My client is an award winning independent Lettings and Estate Agency brand who have been established for 15 years. They are currently looking for an experienced Lettings Manager to oversee our residential lettings department. The ideal candidate will be responsible for managing all aspects of the letting process to ensure KPI’s are met and exceeded. The Residential Lettings Manager will also supervise a team of letting agents and administrative staff to ensure efficient and effective service delivery.

Main Duties for the Lettings Manager Role:

Management of lettings department and administration staff
Online enquiry management
Telephone enquiry management
Diary and viewing management
Tenancy offer and referencing management
Approve or decline tenant applications based on established criteria.
Negotiate lettings terms and conditions with tenants and landlords
Tenancy onboarding management
Lettings compliance management
Review and manage listings to ensure optimum interest
Develop and implement effective marketing strategies to attract prospective tenants and new landlords
Ensure weekly property performance updates are provided to landlords
Ensure branch widow cards are kept up to date at all times
Management of Saturday rota and department responsibilities
Ensure the lettings department hit monthly minimum target
Ensure the lettings departments hit monthly cross selling target such as rent protection and legal expenses cover
Carry out property viewings as and when required to support lettings associates
Serve as primary contact for department
Assist with tenancy renewals as required
Monitor financial aspects of lettings such as collection of holding deposits
Coordinate with accounting department to ensure accurate and timely rent payments and deposits
Coordinate with property management department to ensure any conditions of let are adhered to
Supervise, train, and mentor a team of letting agents and administrative staff.
Assign tasks and responsibilities to team members and monitor their performance.
Conduct regular performance reviews and provide constructive feedback.
Conduct daily department briefings
Prepare daily department performance report for partners
Prepare monthly department performance report for partners

Skills Required:

Experience in Lettings essential

Experience in managing staff

ARLA qualified preferred

Strong understanding of lettings compliance

Excellent interpersonal and communication skills.

Ability to negotiate and resolve conflicts effectively.

Strong organisational and time management skills.

Proficiency in property management software and MS Office Suite. Jupix or Reapit (preferred)

Attention to detail and ability to multitask in a fast-paced environment.

Benefits:

- Company laptop

- Company iPhone

- Parking space

The team at Nexus are specialists in providing high-quality recruitment solutions across the property sector. With over 60 years of industry experience, we apply a wealth of knowledge and expertise to connect the finest of candidates to the best opportunities in Residential lettings, Estate Agencies, New Homes Sales, Property Management and Financial Services recruiting for Lettings Negotiators, Sales Negotiators, Valuers / listers, Sales Managers, Estate Agent Managers, Lettings Managers, Area Managers, Property Managers, Block Managers, Lettings and Estate Agency Administrators.