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Apartment Receptionist

Reed
Posted 3 days ago, valid for a month
Location

Birmingham, West Midlands B27 6QS, England

Salary

£12 per hour

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The position is for a Temporary Hospitality Assistant with an hourly rate of £12, offering flexible hours from 11am to 8pm, and a guaranteed 20 hours per week for up to 12 months.
  • Key responsibilities include managing guest check-ins and checkouts, cleaning apartments, handling guest complaints, and ensuring quality control of services.
  • Candidates should have good communication skills, ideally with a background in hospitality or customer service, and must be detail-oriented and able to work independently.
  • Flexibility to work weekends is required, and the role may involve covering the manager’s days off and holidays.
  • No specific years of experience are mentioned, but a background in hospitality is preferred.

Position: Temporary Hospitality AssistantHourly Rate: £12 per hourHours: Flexible, 11am - 8pm (late check ins may be required)Weekly Hours: 20 hours guaranteedDuration: Up to 12 months

Job Duties:

  1. Meet and greet guests, manage check-in procedures.
  2. Assist the manager with checkouts.
  3. Inspect apartments before and after housekeeping.
  4. Clean apartments when required.
  5. Handle on-site guest complaints and requests.
  6. Inspect and clean communal areas.
  7. Ensure quality control of services in the apartments.
  8. Organise the pickup and drop-off of linen.
  9. Inspect and replenish linen cupboards.
  10. Ensure quality control of clean linen.
  11. Report maintenance work around the apartments and building.
  12. Restock amenities throughout the property as needed.
  13. Cover the manager’s days off and holidays.
  14. Accept deliveries.

We Are Looking For Someone:

  • With good communication skills.
  • Ideally with a background in hospitality or customer service.
  • With attention to detail and the ability to deal with challenges as they arise.
  • Who can work independently and use their own initiative.
  • Who is flexible and available to work weekends.

If you are interested in this position and meet the above criteria, we would love to hear from you! Please apply with your CV explaining why you are the perfect fit for this role.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.