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- Operating the switchboard efficiently, ensuring all calls are dealt with in a professional and helpful manner, in accordance with published protocols;
- Providing an efficient and professional reception service to all visitors/guests, in accordance with published protocols;
- Undertaking those routine clerical duties which are compatible with operating the switchboard within given time frames;
- Operating and monitoring the security barriers and television security cameras;
- Accurately calculating and processing charges for clients, including taking payments, end of day audits, daily banking preparation and effective handling/processing of all associated paperwork;
- Accurately and efficiently dealing with all Conference Centre accommodation bookings via the computerised and/or manual systems as instructed;
- Covering as required in the absence of a Conference Centre Duty Manager in respect of problem-solving and finding staff to cover for any colleague who has not turned up for their shift.
- To work in co-operation with the staff of other Headquarters teams and Centers on projects and initiatives with shared interest.
- To undertake any other reasonable duties requested by the General Secretary.
- Salary £28,094
- Temporary - 6 week placement
- B45 area
