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Temporary Accommodation Officer

Vivid Resourcing Ltd
Posted a day ago, valid for 11 days
Location

Birmingham, West Midlands B9 5PX, England

Salary

£18 - £19 per hour

Contract type

Full Time

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Sonic Summary

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  • The position involves daily operational duties for temporary accommodation, including managing private rented and supported accommodation.
  • Candidates should have experience in office administration and be able to handle queries while maintaining relevant paperwork.
  • Responsibilities include assisting residents with their accommodation, signing up new households, and ensuring accurate completion of Housing Benefit applications.
  • The role requires conducting risk assessments for new residents and collaborating with the Housing Options team regarding homelessness legislation.
  • The salary for this position is competitive, and a minimum of two years of relevant experience is required.
  • Carry out the daily operational duties required for the client's temporary accommodation including private rented and supported accommodation managed by other providers.
  • Deal with office administration, answering queries and ensuring all relevant paperwork is kept up to date and procedures followed to ensure the smooth running of the accommodation service.
  • Assist residents/customers with maintaining their accommodation.
  • Sign up all new households for allocated accommodation, completing associated paperwork and providing details of licence agreement to residents.
  • Assist with the completion of Housing Benefit applications and check that forms are completed correctly as well as supporting documents to ensure a valid claim.
  • Carry out risk assessments for all new residents, to ensure the correct allocation of accommodation.
  • Work alongside the Housing Options team in the discharging of duties owed under the Homelessness legislation.

Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.

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