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UK Implementation Manager - Medical Equipment
We are looking for an experienced Implementation Manager to oversee the planning, installation, and decommissioning of medical equipment across multiple NHS sites. This leadership role involves managing a team of installation specialists, designers, and project managers to ensure projects are completed on time, within budget, and to the highest standards.
As a key figure in our Implementation Team, you will work closely with the Head of Implementation to manage installation and turnkey projects under our growing portfolio of Managed Equipment Service contracts. You will also be responsible for ensuring compliance with all relevant CDM regulations, JCT contracts, and UK/EU healthcare construction standards.
Key Responsibilities:
Installation & Project Delivery
- Oversee all medical equipment installations, de-installations, and design/build projects across multiple NHS sites.
- Lead on-site meetings, coordinate with Trust staff at all levels, and provide expert installation guidance.
- Ensure compliance with UK and European healthcare regulations, industry best practices, and safety standards.
- Manage third-party suppliers and contractors to align with agreed timelines and budgets.
- Produce and maintain detailed project documentation, including scopes of work, project plans, and status reports.
Leadership & Stakeholder Engagement
- Line manage a dedicated team of installation specialists and project managers, providing clear direction and support.
- Act as the key point of escalation for NHS clients, ensuring strong relationships and issue resolution.
- Work closely with Business Development, supporting sales visits, site surveys, and installation planning.
- Drive continuous improvement in installation processes, ensuring our services align with both internal and client expectations.
Financial & Commercial Oversight
- Develop and manage annual installation plans and budgets with the Head of Implementation.
- Take ownership of the turnkey programme P&L, ensuring projects are delivered within budget.
- Identify opportunities to expand design and installation capabilities within existing contracts and new business opportunities.
Essential Experience & Skills
- Proven track record of managing complex installations within the public sector, ideally within the NHS.
- Strong leadership experience, with the ability to motivate and manage multidisciplinary teams.
- In-depth knowledge of CDM regulations and experience working with JCT-style contracts.
- Excellent commercial awareness, budget management, and negotiation skills.
- Ability to work in a fast-paced, multi-disciplinary environment.
- Strong communication and stakeholder management skills, with the ability to engage NHS personnel at all levels.
- Highly organised, detail-oriented, and able to manage multiple projects simultaneously.
Desirable Qualifications & Skills
- Professional or installation/project management qualification (e.g., PRINCE2, PMP).
- Experience working with medical device or healthcare technology installations.
- Understanding of design and construction processes within NHS environments.
If you are an experienced leader with a background in managing complex NHS installation projects, we would love to hear from you!
