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- Annual Salary: £40,000 - £45,000
- Location: Garretts Green, Birmingham
- Job Type: Full-time
We are seeking an experienced Car Dealership Operations Manager to oversee the day-to-day operations at my clients dynamic used car dealership. This role is pivotal in managing our sales team, ensuring customer satisfaction, and driving our business towards increased sales and profitability.
Day-to-day of the role:- Lead and manage the sales team to achieve sales targets and enhance customer satisfaction.
- Coordinate effectively with the service department to ensure seamless operations and high standards of service delivery.
- Implement strategies to increase sales volume and profitability while ensuring compliance with industry regulations.
- Maintain optimal inventory levels to meet sales demands without overstocking.
- Manage budgets and financial plans, ensuring cost-effectiveness and profitability of dealership operations.
- Develop and enforce policies and procedures that promote efficiency and productivity across all departments.
- Monitor market trends and customer preferences to adjust strategies and operations accordingly.
- Handle customer issues and complaints, ensuring all clients leave satisfied with their experience.
- Foster a positive and dynamic work environment that attracts, retains, and motivates top-quality staff.
- Minimum of 2-3 years of experience in managing a car dealership.
- Bachelor’s degree in Business Administration, Automotive Management, or a related field.
- Strong leadership skills with a proven track record of managing successful teams.
- Excellent communication and interpersonal skills to interact effectively with customers, team members, and vendors.
- In-depth understanding of the automotive sales industry, including market trends and customer dynamics.
- Proficient in budget management and financial planning.
- Ability to strategize, implement, and adapt to changing market conditions.
- Strong problem-solving skills and the ability to handle customer issues effectively.
- Competitive salary package.
- Opportunities for professional growth and advancement.
- Dynamic and supportive work environment.
- Pension scheme and health benefits.
To apply for the Car Dealership Operations Manager position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.
