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Supervisor – MenswearBirmingham – Shopping CenterSalary: £26,000 - £28,000 + BonusFull-time | 40 hours per week | Permanent
About the Company:Our client is a renowned British heritage brand known for its exceptional craftsmanship, timeless design, and dedication to quality. With a strong legacy in premium menswear and womenswear, the brand specializes in impeccably tailored shirts, formalwear, and accessories.
The Role:My client is looking for a proactive and customer-focused Supervisor to support the management team and help lead the day-to-day operations of a key store location. This is a great opportunity for an experienced retail professional ready to step into a leadership position within an iconic menswear brand.
Key Responsibilities:
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Support the Store and Assistant Manager in the smooth running of daily operations.
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Lead by example on the shop floor, delivering exceptional customer service and driving sales.
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Supervise, coach, and motivate the sales team to achieve individual and team goals.
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Ensure excellent visual merchandising and stock presentation standards are maintained.
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Handle customer queries and concerns professionally, upholding the brand's reputation.
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Assist with stock control, deliveries, and ensuring product availability.
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Maintain store cleanliness and ensure compliance with health and safety procedures.
Key Requirements:
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At least 1 year of experience in a retail supervisory role, preferably within fashion or menswear.
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A strong customer service ethos and proven sales skills.
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Ability to support and guide a team to perform at their best.
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Excellent communication and interpersonal skills.
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A genuine interest in menswear and style trends.
What’s on Offer:
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Competitive salary and bonus scheme.
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Staff discount on premium menswear collections.
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Opportunities to grow within a respected and heritage-led brand.
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Training and development to support your career progression.
360 Talent is a luxury and premium retail recruitment agency, connecting skilled professionals with world-class fashion, beauty, and lifestyle brands. Discover more opportunities and industry insights on our website or follow us on LinkedIn, Facebook, Instagram & TikTok!
