Field Service Engineering Manager

Field Service Engineering Manager (UK & Ireland)
Engineering Services - FMCG
Birmingham
Competitive salary +  fully expensed company vehicle (Ford Ranger), bonus
 

My client is a prestigious market leader and the largest supplier in Europe of bespoke food cutting machinery. Due to ongoing growth, they are looking to appoint an ambitious Field Service Engineering Manager to join their vibrant and dynamic team. This person will drive and grow the service division both technically and commercially.

This role will cover the UK and Ireland with head office being in Birmingham.

Your duties & responsibilities will include the following:

• Provide technical customer support internally and externally.
• Provide continuous input into New Product Development process.
• Manage a team of Field Service Engineers.
• Deal with all customer and non-customer accounts.
• Help develop and execute territory plans for development of the business from a sales perspective.
• Capable of preparing trials on equipment and associated traded partner machinery.
• Develop training and service programs.
• Responsible for “total care package” conducting maintenance, breakdown calls and training.
• Produce end of month reports.
• Work with the business to implement an efficient business strategy.

What we’re looking for:

• Ideally a mechanical engineering background with understanding of electrical drawings.
• Experience of managing and developing a team is essential.
• Strong communication skills.
• Analytically minded.
• Ability to multi-task and prioritise workload with effective time management.
• An ambitious candidate, who wants to learn and develop whilst achieving fantastic results.

My client is fully committed to training & development, and at the outset of this role there is a one month training period based in Central Europe that will fully prepare you for the challenge ahead.

Truly an excellent opportunity for a business that invests in their people!