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Member Services Manager responsibilities :
- Identify new members
- Send, track and chase new member packs
- Support the Director of Member Services with general tasks
- Run and issue operational reports
- Attend conferences where applicable
- Take ownership of smaller clients, dealing with enquiries and meetings
- Keep ahead of the changing face of the social housing operating environment through involvement in meetings, conferences, seminar and reading appropriate journals.
What is required for the role:
- Experience managing accounts or building new business
- Experience of the current housing market and prevailing issues around strategic asset management and building safety
- The ability to build positive relationships
- Experience in a similar role
Benefits of the Member Services Manager role:
- 25 days holiday and bank holidays
- Private health insurance
- Flexible/ hybrid working
- 5% pension scheme
- Enhanced maternity/ adoption and paternity leave
- Professional membership subscription to one organisation
If you are interested in the Member Services Manager role, apply online now or contact Chelsie on 0121 790 0980/
