Ocean Trade Support

Freightserve

Posted 2 days ago, valid for 25 days

Birmingham, West Midlands B37 7YN, England

£28,000 - £33,600 per annum

Full Time

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Sonic Summary

Freightserve recruitment is seeking an Ocean Trade Support person for a well-established Freight Forwarder located in the Birmingham area.
The role requires industry and operational knowledge of Ocean freight, with a focus on imports, exports, and cross trade, and candidates should have a minimum of 2 years of relevant experience.
Key responsibilities include receiving customer quotations, negotiating rates, preparing proposals, and tracking the success of quotes to optimize profitability.
The position offers a competitive salary of £30,000 to £35,000 per year, depending on experience, and emphasizes strong numerical, commercial, and communication skills.
Freightserve has been operating since 1992 and is recognized as a leading Freight specialist in the UK, encouraging interested candidates to apply promptly.

Freightserve recruitment are looking for a Ocean Trade Support person for a busy well-established Freight Forwarder. The company is based in the Birmingham area.

Key Responsibilities

• Receive customer quotations via varying methods - email / online portal etc

• To cover Ocean - Imports / Exports / Cross Trade

• Negotiate rates with carriers / hauliers / suppliers and confirm availability of equipment and agree prices where no tariff exists, to maximise cost-effectiveness.

• Prepare and submit customer quotations and proposals within agreed timeframe

• Work within our in-house system to create and issue quotations

• Communicate with customers to manage and follow up all quotes to obtain feedback to measure, analyse and circulate to the relevant teams, adjusting pricing where possible to ensure we secure opportunities.

• Track success/failure rate of quotes, reporting back to management

• Develop and build relationships and provide the highest level of customer service to all customers

• To produce strategic tariffs when required to ensure effective workload and to ensure these tariffs are kept up to date and relevant

• Monitor carrier websites and notifications

• Promote continuous improvement

• Any other delegated tasks deemed reasonable as assigned by the reporting manager in line with department growth.

• Engagement with ocean freight operational teams to ensure smooth handover of secured shipments

General Skills

• Industry and operational knowledge of Ocean freight - inbound, outbound, and cross trade

• An understanding of how to influence the profitability through effective pricing

• Able to cope and accustomed to working under pressure to meet fixed deadlines

• Strong numerical and commercial skills

• Excellent written and verbal communication skills

• Excellent attention to detail

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry. Call now to avoid disappointment!!!

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