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**£22,308 - £23,107 per year**
This is a great opportunity to join an organisation that offers a fulfilling and rewarding career. This role would suit someone who wants to join a striving, successful housing /care association and has a desire to provide help to others.
Our client supports people with mental health problems by equipping them with the daily life skills to live independently in the community. In your role as a Supported Housing Officer, you will be discussing benefit needs, signposting for welfare advice, and providing Intensive Housing Management for all tenants.
In return for your skills and experience, you will be rewarded with a great deal of job satisfaction and a good salary.
What we need from you as an experienced Supported Housing Officer:
- A minimum of 12 months experience working as aHousing Officer in a supported living environment
- 12 months experience providing housing management support to vulnerable tenants and monitoring their wellbeing
- Experience completing risk assessments and support plans
- A good understanding of housing policies and procedures
- Report writing skills with good written, verbal communication, and organisational skills
- Ability to use Microsoft packages and tenancy systems/Good IT skills overall
- Ability to prioritise own workload
- Well-mannered, courteous, and professional
- Have a caring but firm approach to tenants
What the role involves:
- Ensure properties are kept in good condition and are well-maintained
- Document and report repairs needed including any concerns to the Housing Service Manager
- Receive and record information for housing, health & safety, and maintenance issues
- Adhering to and staying up-to-date with data protection legislation
- Supporting tenants with regular visits and reporting any issues
- Preparing written reports for vandalism, damage, arrears, or any other tenancy breaches
- Developing, implementing, and reviewing the support plan/risk assessment for each tenant
- Providing a reception service to tenants, visitors, and contractors for day-to-day inquiries or complaints
- Completing satisfaction surveys for housing standards and ensuring appropriate signposting where tenants do not appear to be managing their homes well
- Working closely with support staff and mental health teams
- To positively promote and take appropriate action to protect the Companys Image with all parties
Training:
- You are expected to attend training courses which are deemed beneficial to the post
Salary/Hours:£22,308 - £23,107 per year.Core Hours:Monday to Sunday 9am - 5pm. (37.5 hours per week with days off in the week if working Saturday/Sunday).
Benefits:
- 25 days holiday + statutory Bank Holidays
- Pension scheme
- Free tea, coffee, and hot chocolate
- A CIH L2/3 course (after probation) paid for by the company
Please note that employment will be subject to excellent references and an enhanced DBS disclosure being obtained.
Please apply now!
