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Home Based
Supported Housing
3 Months
35 hours
£17.07 LTD / £14.55 PAYE (inc hol)
An exciting opportunity has arisen for a Supported Housing Officer a National Charity, in providing comprehensive housing management and estate services for supported housing residents. This home-based role offers an opportunity for those experienced in housing management to make a real impact within the community.
THE ROLE As a Supported Housing Officer, you will play a key role in managing housing services within your designated patch. You will be responsible for providing housing management and supporting vulnerable residents. Key responsibilities include:
- Leading housing management activities within your patch, supporting vulnerable residents.
- Managing income recovery and ensuring tenants meet payment obligations.
- Handling neighbour nuisance/conflict issues and managing estate management.
- Working closely with area teams to ensure comprehensive service delivery.
- Liaising with residents to ensure tenancy/licence agreements are understood and adhered to.
- Providing housing advice, support, and resolving issues promptly.
- Ensuring all records are maintained and updated according to contractual requirements.
THE CANDIDATE To be considered for this role, candidates must meet the following key requirements:
- 1+ years of experience in legal action/housing officer role.
- 6+ months of experience in income collection.
- Familiarity with tenancy/licence agreements.
- Remote, but needs to be based inNorth West, West Midlands, Or Leeds/ Yorkshire Area.
- Experience in supported housing or similar housing management roles.
- Strong understanding of housing laws and regulations.
- Ability to handle neighbour disputes, nuisance, and conflict management.
- Excellent communication skills and a proactive problem-solving attitude.
- Ability to work collaboratively within area teams to deliver the best outcomes for residents.
THE CONTRACT
- 35 hours per week, Monday to Friday, 9 AM 5 PM
- 3-month contract, with the potential to become permanent
- £17.07 per hour LTD / £14.55 per hour PAYE (inclusive of holiday pay)
HOW TO APPLY To apply for this role, please email a copy of your CV to or call 01772 208966 to discuss the role in more detail!
If you know someone who might be suited to this role, we offer a £250 referral bonus for every successfully referred candidate!
