Assistant Housing Needs Officers

RSR is a public safety, housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience.RSR are currently recruiting on behalf of our client based in Birmingham for x5 Assistant Housing Needs Officers.The purpose of this role is to deliver a responsive and customer focused temporary accommodation (TA) tenancy support service that enables customers to sustain their TA tenancy and successfully move on into suitable secured accommodation.These are full time, temporary roles, initially for 3 months, and offer’s a pay rate of £12 per hour.Full driving license and access to own vehicle will be require for this role as you will be expected to conduct home/site visits.Main Duties:

• Support with the monitoring and recording of TA property inspections, TA Move On activity, floating support visits and occupancy check outcomes.
• Create, update and maintain customer records on the relevant databases and monitoring spreadsheets.
• Help the service to monitor homeless household’s attendance in TA.
• Occupancy checks and Lock changes, deal with matters of anti-social behaviour
• Be aware of the risk of fraud, error, child and adult protection issues and raise any concerns to your line manager.
• Take responsibility, appropriate to the post, for ensuring compliance with policies and procedures aimed at promoting and safeguarding the welfare of vulnerable children and adults.

Essential Requirements:

• Experience of working in a multi-disciplinary environment that is driven by strict and demanding deadlines.
• Experience of responding to complex and sensitive situations displaying empathy and diplomacy.
• Knowledge of homelessness, relevant housing legislation.
• Competent in the use of IT systems and Microsoft applications
• Full driving license.

Role is subject to DBS check at the relevant level.If you would like to be considered for this position and have the relevant experience, then please APPLY TODAY!Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful.If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed!Red Snapper Housing is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.The Red Snapper Recruitment Group is an equal opportunities employer.