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Housing Needs Support Officer - Grade 3

Hays Specialist Recruitment Limited
Posted 16 days ago, valid for 7 days
Location

Birmingham, West Midlands B27 6QS, England

Salary

£26,000 - £31,200 per annum

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Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Hays is seeking social housing professionals for Birmingham City Council's Homeless Centre Support staff on a full-time, temporary basis.
  • The role of Housing Support Officer involves delivering a customer-focused temporary accommodation service and ensuring residents access necessary support.
  • Candidates should have a background in Social Housing and knowledge of relevant legislation, with previous experience as a housing officer or similar role required.
  • The position offers an hourly rate of £12, increasing to £13.20 after 13 weeks, with shifts on a 6-week rolling rota that may include weekends.
  • An Enhanced DBS check is required, and applicants must provide their two most recent employment details for reference checks.

Your new companyHays are the exclusive recruiting partner for Birmingham City Council, Sandwell Council, Coventry Council and Solihull Metropolitan Borough Council, we are currently looking for candidates to join their teams on a full-time, temporary basis. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Your new roleWe are looking for social housing professionals to join Birmingham City Council as part of their Homeless Centre Support staff. As a Housing Support Officer, you will deliver a responsive and customer focused temporary accommodation service and ensure residents promptly access support identified in their Personal Housing and TA Move On plans. There are a number of different locations across Birmingham in which these service centres are located, these locations being Cotteridge, Aston and Perry Barr, if these locations work for you, please ask for the availability.You will also ensure any income collected is received within agreed procedures and targets, follow service procedures when issuing and recording warnings for minor breaches in tenancy. Immediately report serious breaches of tenancy to your line manager and the resident's caseworker and attend court evictions where required. You will also support service users with housing benefits, employability and other queries.This role is shift-based on a 6-week rolling rota, so weekend work will be available.What you'll need to succeedIn order to succeed in your application, you will need a background in Social Housing - this could be a housing officer, neighbourhood officer, homelessness officer etc. You will need knowledge of Legislation and Part 6 and 7 of the Housing Act.These roles will be an ASAP start, which before starting you will need to pass your reference and compliance checks, upon registration please have your 2 most recent employment details available for reference checks.This role requires an Enhanced DBS, which Hays will put into process for you free of charge.What you'll get in returnThis Housing Officer job is a full-time, temporary role based in Birmingham. Usually being a 3-month ongoing contract.For this job, Birmingham City Council are offering an hourly rate of £12 (£13.45 including holiday), and after 13 weeks in assignment you will receive an up lift to £13.20 (£14.79 including holiday).What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.